Role of Strategic Planning & Development Department

The overall responsibility of the department is continuous improvement and focus on business expansion, technological development and productivity of corporate resources.

For effective dissemination of responsibilities, the department is organised into three offices as follows: -

(i) Research & Development Co-ordination

The core function of this section is to undertake research on areas that require improvement and projects development among others.

(ii) Productivity Improvement

The functions of the section include analysis of efficiency and resource utilisation at the factories and KTDA Ltd operational systems.

(iii) Market Development Co-ordination

The functions under the section include marketing services offered by the Agency, facilitating commercialisation of technical capabilities of KTDA Ltd and creation of new business for the Agency.

The department functions in liaison with the other KTDA Ltd departments.

KTDA's Human Resource Department

One of KTDA’S Ltd competitive advantages is its Human Resource capability. The Human Resources department is charged with the responsibility of ensuring that the Agency attracts and retains competent employees for efficiency and quality service. It is worth noting that KTDA ltd. is one of the largest employers of fresh graduates having employed about 2oo graduates in the last two years in various fields. i.e. production, logistics, marketing and finance among others.

KTDA’S Ltd Human Resources is charged with the responsibility of Staffing for the Organization and it’s subsidiary Companies .Our total work force in KTDA Ltd is 871 and about 15,000 more employees for the various Companies under its management.

The efficiency of the Agency depends on the quality of its Staff and our Human Resources function therefore ensures that diverse range of candidates is considered for employment opportunities. We believe in hiring exceptional talents that gives our Company unlimited potential for growth.

Training of staff is of major concern to the organization. This is enhanced by the Company policies, which values employee’s personal development. In- house training is organized depending on identified training needs. Most of the courses are mounted in our own modern training Institute at Kagochi. In order to keep abreast with the modern information technology, all our employees have been trained on computer usage and application for effective performance.

To maintain a healthy work force, the Human Resources over-see a vibrant welfare scheme for the employee that includes an effective medical Scheme for individual workers and their dependants.

The Compensation and Benefits function is part of the Human Resources. It is involved in development and implementation of competitive compensation policies, timely payment of Staff Salaries, processing of Staff benefits and administration of Retirement benefits.

Our key drivers are competence, efficiency and quality service to the employees.

Information Systems and Technology

The Information Systems and Technology department is responsible for providing information and communication technologies to directly support the KTDA corporate strategy, and to provide continuous IT support to KTDA Ltd., its subsidiaries and managed Tea factory companies to sustain the IT environment needed for KTDA to realize its Mission and Vision.

Corporate Services

The departments provide secretarial services to all KTDA Ltd managed tea factory companies. They also maintain records and the company seal. The secretaries maintain the companies share register and implement other corporate/secretarial functions.

Legal Services

The section provides legal advice to KTDA Ltd and the factory companies; it liaises with external lawyers in legal matters affecting the agency and undertakes conveyance on behalf of KTDA Ltd.

Planning Department

They are involved in analysing and making recommendations of policy matters pertaining to the development of KTDA Ltd plans in relation to the national development plan, preparing & appraising, monitoring and evaluating various projects and programmes of KTDA Ltd and ensuring that the set goals are clear, realistic and timely.

Corporate Affairs

It is largely involved with development of strategies designed to enhance the image of KTDA and the public. The department strives to offer excellent customer care and building of bridges with key audiences for purposes of dealing with crises management from position of strength.

More importantly, the department focuses on winning support and understanding of all the key stakeholders who either directly or indirectly play a role in the making of the organization.

Agriculture Services

The provision of extension services has enabled KTDA Ltd to successfully undertake the establishment of tea nurseries, supervision of land preparation by the growers, planting to required measurements, weeding, fertilizer application, tipping, pruning, proper plucking methods and overall crop husbandry.


Currently, there are 53 tea processing factory limited companies of which KTDA Ltd is the managing agent. Save for two factories that have a processing capacity of 15 million Kgs of green leaf per year with a combined capacity in excess of 655 million Kgs per annum. With completion of Kapsara, there will be a total of 54 factories, with a combined annual processing capacity of 750 million Kgs

The mode of tea processing in the factories is C.T.C. (Cut, Tear and Curl), which realizes four primary grades and three secondary grades namely:

Broken Pekoe 1 (BP1) forms about 12-14% of the total production. It has the largest size and it passes through mesh no. 10 and collected over standard mesh no. 14. The liquors are a bit light in body but with encouraging flavouring characteristics e.g. Briskness.
Pekoe Fanning 1 (PF1) This is about 58-60% and forms the bulk of the production. It passes through mesh no. 14 and collected over standard mesh no. 24 and made up of black grainy particles slightly smaller in size than the BP1 grade.
Pekoe Dust (PD) passes through mesh no. 24 and collected over standard mesh no. 30. It forms 10-12% of the production, often black and finer than the PF1 often with thick liquors and aroma.
Dust 1 (D1) This is made up of the smallest particles and form about 4- 6% of the total production. It passes through mesh no. 30 and collected over standard mesh no. 40

Fanning 1 (F1) The mixture has traces of black tea and large amount of smallish cut fibres often sifted out of the primary grades. F1 forms about 3-4% of the production and quite useful in tea bags due to its quick brewing, strong flavour and good colour.
Dust (D) made up of tiny bits of broken leaf often used to brew strong tea quickly and popular for the tea bags
Broken Mixed Fanning (BMF) mainly fibrous lots with very little trace of black tea

We produce black orthodox tea on order as follows-:
Pekoe (P) - Is the largest of the leaf grades. The production of this grade is small its liquor is usually thinner than the smaller grades. It is demanded more for it’s attractive appearance than for cup quality.
Flowery Pekoe FP) – is neater than the Pekoe grade and is more even; it is curly and free of stalk and flaky leaves. Its liquor is brighter and cleaner than the Pekoe grade, and it therefore commands a higher price.
Flowery Orange Pekoe (FOP) – this grade contains a reasonable amount of tip that contributes to the flavour. The leaf has an attractive appearance. It has a clean cup, and is marketed for its leaf appearance rather than its liquor.
Orange Pekoe (OP) – This is another fancy looking grade. It contains no tip and is thin and light in liquor. It consists of very tightly rolled leaf resulting in a very attractive twisted and wiry appearance.
Broken Orange Pekoe (BOP) – It contains a good amount of tip but the leaf particle is smaller than the Orange Pekoe. It is sold for both its appearance and for its good cup quality.
Broken Orange Fannings (BOPF) – Being the smallest of all the grades it has rapid brewing properties and gives a good strong flavour and colour liquors.
Dust (D) – This is the smallest of the grades. Its value is influenced by its appearance. A good dust is grainy, very black and free from fibre. In a cup it rapidly produces strong coloury liquors.